Software as a service is a delivery model

People commonly use a SaaS application through a web browser. The provider operates the software and underlying service, while the customer manages how their team uses it. SaaS services often have subscription pricing, with different plans, user allowances or feature limits.

A subscription and browser access describe different things. Browser access explains how you use the application. The commercial agreement explains what you pay for and what the provider operates.

Know who manages what

  • Hosting and updates: who operates the application and applies changes?
  • Access: who creates users, manages permissions and removes access?
  • Data: how are exports, backups and recovery handled?
  • Pricing: are charges based on a workspace, active users, usage or a combination?

For example, a plan may include a base workspace fee and a number of users, with extra users charged in blocks. Compare the total for your actual team size, rather than only the headline price.

How this relates to Atlas

Atlas is accessed through a browser and separates customer workspaces within the application. Workspaces are currently provisioned by a platform administrator. The website’s calculator gives an estimate; it does not create a subscription or collect payment. Hosting and support arrangements should be agreed as part of a rollout.

HOW THIS RELATES TO ATLAS

In the current workspace

Atlas plans combine a base fee, an included-user allowance and any additional-user charges. Starter is fixed for up to five users; Pro and Enterprise support larger teams.

Explore the product

Further reading

For more detail on the general topic:

Atlas feature scope reviewed 17 October 2026. Plan availability and connection setup apply.